INSURANCE INDUSTRY SUPPORT
Increase focus on compliance while improving application efficiency
Utilise offshoring to stay up to date with industry changes, keep up with the increasing demand for personalised solutions and accurate recommendations, maximise customer-facing time and enhance the business bottom line.
Experienced People at Your Fingertips
Business Benefits
Increase focus on compliance
Staying up-to-date with the recent changes in compliance still represents a serious challenge for Insurance Brokers and can cost businesses valuable resource time. Hand over time-consuming research and administrative tasks and help your brokers focus on revenue-generative activities.
Maximise customer-facing time
Devoting valuable time towards appointment setting and data collection is a waste of time and experience. Provide administrative and back-office support to help your Insurance Brokers focus on what matters:Â building new clientele and maintaining customer relationships.
Offer personalised solutions
More and more customers are now looking for a personalised and flexible insurance solution with a higher expectation of responsiveness and service support. Utilise your client database through highly-individualised profile reports and provide the best solution for your clients and potential leads.
Boost customer satisfaction
Create a streamlined process for new and existing clients and stay ahead of the competition through increased efficiencies and paperwork turnaround.

Resources We Offer
How We Can Help

Appointment Setter
Schedule and follow-up appointments
Build and maintain client relationships
Respond to emails and phone queries
Document, update and maintain a client list

Claims Processor
Communicate with stakeholders
Review information and claims submissions
Manage records and maintain insurance policies
Prepare claim forms and related documentation

Executive Assistant
Manage diary and schedule meetings
Prepare and gather information and documents
Research information and write profile reports
Organise diary and address customer concerns
Who We Are
Brainsource was formed for a singular purpose – to enable small to medium businesses to leverage the same economies of scale available to the big end of town.
Our team members are carefully selected for their values that they hold and the experience that they bring to bear for our clients. Every team member has significant experience in their specialist domain, and the suite of skills encompasses a broad range of professions.
As a Brainsource client, you will form a close bond with your Service Delivery Manager, but know that this relationship is just a gateway into a vast pool of specialist expertise available to your business.
Pricing
Engage a resource with us and enjoy substantial savings over a traditional local hire
We deliver high-calibre personnel to fill a broad variety of roles, working from modern office facilities in the Philippines. Wherever in the world you conduct your business, we can provide specialist personnel to support operations and drive business efficiencies.
*Roles requiring particular seniority, qualifications or domain expertise may be subject to negotiation.
BRAINBOX
$36K*
AUD
Employer GETS:
- Free modern facilities
- Redundant power and fibre internet
- Careful candidate screening
- Attendance/performance management
- Compliant employment contracts
Optimised
LOCAL HIRE
$70K
AUD
Explicit COSTS
- Facilities
- Insurances and on-costs
- 4 weeks annual leave
- Complex industrial environment work tools
Traditional
Testimonial
Let’s start a conversation.
Book a consultation with us and we will contact you in the following week to discuss more of how we can help your organisation.