INSURANCE INDUSTRY SUPPORT

Increase focus on compliance while improving application efficiency

Utilise offshoring to stay up to date with industry changes, keep up with the increasing demand for personalised solutions and accurate recommendations, maximise customer-facing time and enhance the business bottom line.

Experienced People at Your Fingertips

Business Benefits

Increase focus on compliance

Staying up-to-date with the recent changes in compliance still represents a serious challenge for Insurance Brokers and can cost businesses valuable resource time. Hand over time-consuming research and administrative tasks and help your brokers focus on revenue-generative activities.

Maximise customer-facing time

Devoting valuable time towards appointment setting and data collection is a waste of time and experience. Provide administrative and back-office support to help your Insurance Brokers focus on what matters: building new clientele and maintaining customer relationships.

Offer personalised solutions

More and more customers are now looking for a personalised and flexible insurance solution with a higher expectation of responsiveness and service support. Utilise your client database through highly-individualised profile reports and provide the best solution for your clients and potential leads.

Boost customer satisfaction

Create a streamlined process for new and existing clients and stay ahead of the competition through increased efficiencies and paperwork turnaround.

How Brainsource Offshoring Supports Businesses

Resources We Offer

How We Can Help

Brainsource — Research Assistant

Appointment Setter

Schedule and follow-up appointments

Build and maintain client relationships

Respond to emails and phone queries

Document, update and maintain a client list

Brainsource — Loans and Debt Processor

Claims Processor

Communicate with stakeholders

Review information and claims submissions

Manage records and maintain insurance policies

Prepare claim forms and related documentation

Brainsource Support Roles

Executive Assistant

Manage diary and schedule meetings

Prepare and gather information and documents

Research information and write profile reports

Organise diary and address customer concerns

Who We Are

Brainsource was formed for a singular purpose – to enable small to medium businesses to leverage the same economies of scale available to the big end of town.

Our team members are carefully selected for their values that they hold and the experience that they bring to bear for our clients. Every team member has significant experience in their specialist domain, and the suite of skills encompasses a broad range of professions.

As a Brainsource client, you will form a close bond with your Service Delivery Manager, but know that this relationship is just a gateway into a vast pool of specialist expertise available to your business.

Pricing

Engage a resource with us and enjoy substantial savings over a traditional local hire

Brainsource delivers high-calibre personnel to fill a broad variety of roles, working from modern office facilities in the Philippines. Wherever in the world you conduct your business, we can provide specialist personnel to support operations and drive business efficiencies.

*Roles requiring particular seniority, qualifications or domain expertise may be subject to negotiation.

BRAINSOURCE

$35K*

AUD

Employer GETS:

  • Free modern facilities
  • Redundant power and fibre internet
  • Careful candidate screening
  • Attendance/performance management
  • Compliant employment contracts

Optimised

LOCAL HIRE

$70K

AUD

Explicit COSTS

  • Facilities
  • Insurances and on-costs
  • 4 weeks annual leave
  • Complex industrial environment work tools

Traditional

Testimonial

Janina has been a welcome addition to Pressure Dynamics. She handles all the routine sales administration tasks, and has also taken on corporate social media duties, many aspects of marketing and diary coordination. She has quickly become a valued team member.
Steve Harris

Commercial Director, Pressure Dynamics

Let’s start a conversation.

Book a consultation with us and we will contact you in the following week to discuss more of how we can help your organisation.