IT INDUSTRY SUPPORT

Provide support to your existing talent and deliver outstanding IT solutions without compromising quality

Utilise offshoring support to avoid talent shortages, keep existing staff, maintain workplace culture, provide comprehensive IT solutions, and enhance the business bottom line.

Experienced People at Your Fingertips

Business Benefits

Mitigate talent-loss

Avoid the impact of the Great Resignation by understanding the needs of your staff and providing them with professional support through offshoring. Build your workplace culture and offer the right assistance to maintain and attract top talent across the globe.

Offer comprehensive IT solutions

Hand over standard technology issues and recurring problems to offshore support and focus on understanding your client needs. Provide tailored, comprehensive solutions and stand out against your competitors.

Enhance workplace processes

Implement effective processes in your workplace by providing your staff with the necessary support they need to solve problems internally and externally. Reduce unproductive time, and hand over repetitive tasks to help your business focus on its core functions and enhance the bottom line.

Boost customer satisfaction

Extend your business capacity through offshoring support roles and find the best solutions for your customers to boost customer satisfaction and brand credibility.

How Brainsource Offshoring Supports Businesses

Resources We Offer

How We Can Help

Brainsource by Brainbox Support Roles

Website Developer

Create and produce websites using a variety of programming languages

Quality test and troubleshoot website and/or its applications

Maintain and update websites and/or its applications

Engage with other team members to determine overall website layout and design function

Brainsource — Loans and Debt Processor

Software Engineer

Improve system quality and identify issues, and recurring patterns

Develop a standard operating procedure to improve data and algorithm structures

Identify opportunities for improvement to enhance application function

Maintain and improve existing codebases and peer review code changes

Brainsource Support Roles

Administration Assistant

Manage diary and schedule meetings to ensure efficient business operation

Handle assigned issues and tasks through internal systems

Prepare, research and gather information for documentation

Carry out ad-hoc daily and weekly tasks to enhance workplace processes

Who We Are

Brainsource was formed for a singular purpose – to enable small to medium businesses to leverage the same economies of scale available to the big end of town.

Our team members are carefully selected for their values that they hold and the experience that they bring to bear for our clients. Every team member has significant experience in their specialist domain, and the suite of skills encompasses a broad range of professions.

As a Brainsource client, you will form a close bond with your Service Delivery Manager, but know that this relationship is just a gateway into a vast pool of specialist expertise available to your business.

*

Pricing

Engage a resource with us and enjoy substantial savings over a traditional local hire

Brainsource delivers high-calibre personnel to fill a broad variety of roles, working from modern office facilities in the Philippines. Wherever in the world you conduct your business, we can provide specialist personnel to support operations and drive business efficiencies.

*Roles requiring particular seniority, qualifications or domain expertise may be subject to negotiation.

BRAINSOURCE

$35K*

AUD

Employer GETS:

  • Free modern facilities
  • Redundant power and fibre internet
  • Careful candidate screening
  • Attendance/performance management
  • Compliant employment contracts

Optimised

LOCAL HIRE

$70K

AUD

Explicit COSTS

  • Facilities
  • Insurances and on-costs
  • 4 weeks annual leave
  • Complex industrial environment work tools

Traditional

Testimonial

Just having Laksmi, her being available and pretty much on stand by, is the biggest thing for us. It’s so easy to organise things as well. We needed a new laptop and extra screens and we would just tell you guys [Brainbox Group], and it would just magically happen somehow. I love that. It’s good to know that there’s a team there [that supports her]. There’s no hoops and loops. I know that there’s another support team and a team leader there that she can just ask questions and get some information locally [when we’re not available].
Kat Murray

Director of Sales and Marketing, One Technology Pty Ltd

Let’s start a conversation.

Book a consultation with us and we will contact you in the following week to discuss more of how we can help your organisation.